email automation
The system could be used to chase up clients for their records. So, for a VAT return, once a recurring job is set up the system could email the client every 7 days until paperwork/records received. For accounts, the period of recurring email should be longer, but maybe this could be specified in the client info.

This has now been implemented. More information available at http://us8.campaign-archive2.com/?u=86a2fdbbc42dac0f9854dc983&id=3820d4638e
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David La Ronde commented
You could have a task that until cleared send email reminder every so many days as specified You . these could be special kind of task that you can include in jobs or job templates